Legal Information

Privacy Policy

We collect minimal data, we never sell it, and you are always in control. Here is exactly how we handle your information.

Last updated: July 2025

🚫 We never sell your data

Your personal information is never sold to third parties under any circumstances.

πŸ“‹ Minimal data collection

We only collect what we need to operate the service safely and effectively.

βœ‹ You are in control

You can request access, correction or deletion of your data at any time.

πŸ‡¬πŸ‡§ UK GDPR compliant

Your rights are protected under UK data protection law.

1. Introduction

This Privacy Policy explains how World of Chat (www.worldofchat.co.uk) collects, uses, and protects your personal information when you use our website.

We take privacy seriously. We collect only what we need, we keep it secure, and we never sell your data to anyone. This policy tells you exactly what we do and why.

By using World of Chat you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the website.

This policy should be read alongside our Terms and Conditions.

2. What Information We Collect

Information you provide to us

When you register for an account or use the website, we may collect:

  • Your email address (used to create your account)
  • Your chosen username or display name
  • Any content you post in chat rooms, forums, or other public areas of the site

Information collected automatically

When you visit the website, we automatically collect certain technical information, including:

  • Your IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on those pages
  • Date and time of your visit

This information is used for security, moderation, and improving the service. It does not identify you by name.

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We do not collect

We do not collect payment information (the service is free), location data, or any sensitive personal data beyond what is listed above.

3. How We Use Your Information

We use the information we collect only for the following purposes:

  • Operating the website – to provide chat rooms, forums, and user accounts.
  • Security and moderation – to detect and prevent abuse, spam, fraud, and illegal activity.
  • Improving the service – to understand how the website is used and to make it better.
  • Legal obligations – to comply with UK law, including responding to lawful requests from authorities.
  • Account management – to maintain your account and respond to your requests.

We do not use your information for marketing emails, profiling for advertising, or any purpose beyond those listed above.

4. Cookies

Cookies are small files placed on your device when you visit a website. World of Chat uses cookies for the following purposes:

Essential Cookies

These are required for the website to work. They handle things like keeping you logged in to your account. Without them, core features of the service cannot function.

Functionality Cookies

These remember your preferences (such as display settings) to improve your experience on return visits.

Analytics Cookies

We may use analytics tools to understand how visitors use the website – for example, which pages are most visited. This data is aggregated and does not identify individual users.

Advertising Cookies

Adverts on World of Chat are served by Google AdSense. Google may use cookies to show relevant adverts based on your browsing behaviour. You can manage your Google ad preferences at adssettings.google.com.

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You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use certain features of the website.

5. How Long We Keep Data

We only keep your personal data for as long as it is necessary for the purposes described in this policy.

  • Account data – kept for as long as your account remains active. If your account is deleted, your personal data is removed unless we are legally required to keep it.
  • Usage and log data – typically retained for a shorter period and used primarily for security and moderation purposes.
  • Content you post publicly – may remain visible unless you delete it. Content shared or quoted by other users may persist within those interactions.
  • Legal obligations – in some cases we are required by law to retain certain data for longer periods, for example where a law enforcement request has been made.

6. Sharing Information

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We never sell your personal data.

We do not sell, rent, or trade your personal information to any third party under any circumstances.

We may share your information only in the following limited circumstances:

Hosting and Infrastructure

Your data is stored on servers provided by our hosting provider. They process data on our behalf and are required to handle it securely.

Analytics

We may use analytics tools to understand how the website is used. Any data shared with analytics providers is aggregated or anonymised where possible.

Advertising

Google AdSense is used to display advertisements on the website. Google may process cookie data in connection with adverts. See Google’s Privacy Policy for details.

We may disclose your information to law enforcement or other authorities where we are legally required to do so, including in response to a court order, police request, or other lawful authority. When this happens, we comply with our obligations under UK law including UK GDPR.

We may also disclose data where necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of World of Chat
  • Prevent or investigate possible wrongdoing on the platform
  • Protect the personal safety of users or the public

Public Content

Any content you post in public chat rooms or forums is visible to all users of the site. Please do not share personal information in public areas.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

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Right of Access

You can request a copy of the personal data we hold about you.

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Right to Correction

You can ask us to correct any inaccurate or incomplete personal data.

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Right to Deletion

You can ask us to delete your personal data where there is no legal reason to retain it.

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Right to Restriction

You can ask us to limit how we process your data in certain circumstances.

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Right to Object

You can object to certain types of processing, including processing based on legitimate interests.

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Right to Portability

Where applicable, you can request your data in a portable format.

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To exercise any of these rights, contact us at hello@worldofchat.co.uk or through our Contact page. We will respond within one calendar month.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being handled unlawfully. Visit ico.org.uk for more information.

8. Children’s Privacy

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World of Chat is strictly for users aged 18 and over.

We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that a user is under 18, their account will be removed immediately and any personal data associated with that account will be deleted.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at hello@worldofchat.co.uk.

9. Data Security

We take the security of your personal data seriously and take reasonable technical and organisational steps to protect it from unauthorised access, loss, or misuse.

  • Access to personal data is restricted to authorised staff only.
  • We use secure server infrastructure to store and process data.
  • We review our security practices regularly.
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No method of transmission over the internet or electronic storage is completely secure. While we do everything we reasonably can to protect your data, we cannot guarantee absolute security.

10. Third Party Websites

World of Chat may contain links to external websites that are not operated by us. If you click on a third party link, you will be taken to that website.

We are not responsible for the content, privacy practices, or security of any external website. We strongly recommend that you review the privacy policy of every website you visit.

Links posted by other users in chat rooms or forums are not endorsed by World of Chat. Follow external links at your own discretion.

11. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.

We will not notify individual users of changes by email. We encourage you to review this page periodically to stay informed of how we handle your data. Continued use of the website after any changes constitutes your acceptance of the revised policy.

12. Contact

If you have any questions about this Privacy Policy, or if you want to exercise any of your data rights, please get in touch:

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Address

World of Chat, 65 Carver Street, Sheffield City Centre, Sheffield S1 4FT

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ICO Complaints

If you are unhappy with how we handle your data, you can contact the ICO at ico.org.uk