Get in Touch with the
World of Chat Team
Have a technical question about WordPress triggers, cloud socket hosting, or subscription billing? We’re here to help you get your live chat running at maximum speed.
Technical Support
Need help installing the WordPress plugin, binding the open-chat trigger class, or configuring your custom CSS theme?
Billing & Licensing
Questions about plan upgrades, your rolling 30-day subscription, Room Boost credits, or downloading invoices?
Open Subscriber Portal →Pre-Sales & Enterprise
Planning a high-concurrency community launch or multi-site WordPress deployment? We can customize dedicated socket clusters for your needs.
Speak to Engineering →Direct Developer Help Desk
We do not use confusing ticket labyrinths or unhelpful automated chatbots. You communicate directly with our core engineering and developer team.
📧 worldofchat@hotmail.co.ukFrequently Asked Support Questions
Where do I find my plugin ZIP and license key?
Immediately after subscribing, your license key and downloadable plugin ZIP are accessible in your My Account dashboard.
How do I cancel or pause my subscription?
You can cancel anytime with 1 click in your My Account → Subscriptions tab. You can also email us and we’ll handle it immediately.
How do I create a custom chat trigger?
Simply add the class open-chat to any WordPress button, menu item, or text link. See full examples in our Documentation Guide.
Can I test the chat before purchasing?
Yes! Check out our live chat simulator on our Homepage or test the top-right “Chat Now” header button to experience the speed.